Data protection

Privacy policy of AXXUM GmbH

Our company attaches great importance to the protection of personal data. In the following, we inform you about the collection of personal data when using our website. If you have any further questions regarding the handling of your personal data, please contact our data protection officer.

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

1. The controller responsible for data processing:

Axxum GmbH
In der Fleute 46
42389 Wuppertal

Telephone: +49 202 7696843-0
E-Mail: info@axxum.eu

Data Protection Officer
You can reach our data protection officer at

Personal / Confidential
To the data protection officer
Axxum GmbH
In der Fleute 46
42389 Wuppertal
E-Mail: datenschutz@axxum.eu

2. data collection on this website - hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s).
When you access the website, we automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR, our legitimate interest in the technically error-free presentation and optimization of our website.
Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data. For this purpose, we have concluded the necessary data protection contracts in accordance with Art. 28 GDPR.

We use the following hoster(s):
IPHH Internet Port Hamburg GmbH
Wendenstrasse 408
20537 Hamburg
Germany

3. Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.

4. General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data are processed in accordance with Art. 9 para. 1 GDPR. If you have consented to the storage of cookies or access to information in your terminal device, the data processing is also carried out on the basis of Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

5. Recipients of personal data

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 Para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.
We attach great importance to processing your data within the EU/EEA. However, we may use service providers who process data outside the EU/EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient before your personal data is transferred. This can be achieved, for example, by means of EU standard contracts or binding corporate rules or special agreements to which the company can subject itself.

6. Cookies and third-party tools

Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

We use the following services on this website:

6.1 Matomo

This website uses the open source web analysis service Matomo.
With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.

Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.

6.2 YouTube

We use the services of YouTube, LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, a subsidiary of Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. For users who have their habitual residence in the European Economic Area or Switzerland, Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland is the company responsible for your data.
We use a two-click solution to protect your personal data. When you access a page in which a YouTube video is embedded, a connection to the YouTube servers is only established when you click on the "Activate video" button. In this case, YouTube will set cookies and use your visit data for its own purposes. If you are logged in to YouTube at this time, the information about the videos you have viewed will be assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website. Where data is processed outside the European Economic Area / the EU, where there is no level of data protection in line with the European standard, Google states that it uses standard contractual clauses.
Further information on YouTube's data protection is provided by Google at the following link google.de/intl/de/policies/privacy
By starting the video, you give your consent to this. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

6.3 Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.
Further information about Google Fonts can be found at developers.google.com/fonts/faq and in Google's privacy policy: policies.google.com/privacy.

6.4 Google Maps

If you have given your consent, we use the map service Google Maps on our website. Google Maps is a map service provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The responsible service provider for users in the EU/EEA and Switzerland is Google Ireland Limited ("Google").
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is currently intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: dataprivacyframework.gov/participant/5780.
You can find more information on the handling of user data in Google's privacy policy: policies.google.com/privacy.
The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device within the meaning of the TDDDG. Consent can be revoked at any time.
You can find more information on the handling of user data in Google's privacy policy: policies.google.com/privacy.

7. Contact via e-mail or contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.
If we request information via our contact form that is not required to contact you, we have always marked this as optional. We use this information to specify your request and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent, Art. 6 para. 1 lit. a) GDPR. If this involves information on communication channels (e.g. email address, telephone number), you also consent to us contacting you via this communication channel in order to respond to your request.
We delete the data collected in this context after storage is no longer necessary or restrict processing if there are statutory retention obligations. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

8. Newsletter and postal advertising

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use the newsletter service providers described below to process the newsletter:

8.1 Brevo

This website uses Brevo to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Brevo is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter is stored on the servers of Sendinblue GmbH in Germany.
With the help of Brevo, we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links have been clicked on. In this way, we can determine, among other things, which links were clicked on particularly often. We can also see whether certain previously defined actions were carried out after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.
Brevo also enables us to divide newsletter recipients into different categories ("clustering"). The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.
If you do not wish to be analyzed by Brevo, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.
Detailed information on the functions of Brevo can be found at the following link: brevo.com/en/newsletter-software.
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

8.2 Advertising to existing customers

Electronic advertising to existing customers is carried out in accordance with the legal requirements of Section 7 (3) UWG.

8.3 Postal advertising

We use your address in compliance with all legal provisions for sending postal advertising (direct advertising).
The legal basis for this is our legitimate interest in direct advertising in accordance with Art. 6 para. 1 lit. f in conjunction with recital 47 GDPR and the statutory provisions. Your address will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply

8.4 Conference tools used: Microsoft Teams

We generally use the ‘Microsoft Teams’ tool to hold telephone conferences, online meetings, video conferences and/or other discussions (hereinafter ‘online meetings’) with our business partners, interested parties and third parties. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
When using Microsoft Teams, various types of data are processed (e.g. user details, IP address, metadata such as date, time, content data). The scope of the data also depends on the data you provide before or during participation in an ‘online meeting’.
Details on data processing can be found in the Microsoft Teams privacy policy: privacy.microsoft.com/de-de/privacystatement.
Data transfer to Microsoft Corporation in the USA cannot be completely ruled out. The company is certified in accordance with the ‘EU-US Data Privacy Framework’ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: dataprivacyframework.gov/participant/6474.
The legal basis for data processing when organising online meetings is Art. 6 para. 1 lit. f) GDPR. In these cases, our legitimate interest lies in effective communication with our business partners, interested parties and third parties.
If you would like another form of communication, you always have the option of using our other communication channels (email, telephone).

9. Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or online application form). You can find more information on the handling of your applicant data in our privacy policy on the application process at axxum.softgarden.io/de/data-security

10. Your rights

You have the following rights vis-à-vis us with regard to your personal data:

10.1 General rights

You have the right to information, rectification, erasure, restriction of processing, objection to processing and data portability. If processing is based on your consent, you have the right to withdraw this consent with effect for the future.

10.2 Rights in data processing based on legitimate interest

In accordance with Art. 21 para. 1 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 para. 1 e GDPR (data processing in the public interest) or on Art. 6 para. 1 f GDPR (data processing to protect a legitimate interest); this also applies to profiling based on this provision. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

10.3 Rights in the case of direct advertising

If we process your personal data for direct marketing purposes, you have the right under Art. 21 (2) GDPR to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes

10.4 Right to lodge a complaint with a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about the processing of your personal data by us.